Shipping Information

Quest Thin Crust Pizza and Cookie Quest Shake, Cookies and Chips

Shipping & Handling Charges

Orders are shipped via FedEx and other premium carriers for the 48 contiguous states and via FedEx for Alaska and Hawaii.

Orders Up to $30.00 $9.95
$30.01-$50.00 $10.95
$50.01-$65.00 $12.95
$65.01-$79.00 $13.95
$79.01 and Over FREE*
Fuel Surcharge A fee of $1.25 added to ALL orders
For Alaska and Hawaii Add $20.00

Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.

Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.

*FREE 1-3 Day Delivery on Orders Over $79

You will receive FREE Standard Delivery on all orders over $79. Alaska and Hawaii surcharges apply. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.

Fuel Surcharge

Due to significant increases in fuel and shipping carrier costs, a $1.25 fuel surcharge will be added to ALL orders. This fuel surcharge is in addition to the Standard Delivery charges and any Alaska and Hawaii surcharges.

Warm Weather Shipping

April 1 - on or about mid October: During this time period, all orders containing heat sensitive items, such as chocolate, and with transit route or destination temperatures over 74 degrees F will go through our Warm Weather Shipping protocol to ensure safe delivery.

To minimize time in the heat, these orders will be expedited and will ship via our proprietary express delivery network where most orders will be in transit for only 1 to 2 days.

Each order will be evaluated as to the proper combination of insulation or cold packs, if any, that are necessary for "No Melt" delivery.

Depending on your location and travel time, we may only ship these orders on Monday, Tuesday, or Wednesday so your order will not be in transit or held at a shipping hub over the weekend. This ensures you receive the freshest product possible.

Due to significant cost of shipping chocolate orders during this time period, a $2.99 "warm weather shipping surcharge" will be added to ALL orders with chocolate or other heat sensitive items that are shipping to destinations with temperatures above 74 degrees F. This surcharge is in addition to the Standard Delivery charges and any Alaska and Hawaii surcharges (see table above). Please understand that this surcharge is only a portion of the increment cost of getting orders to you safely.

Product Availability

Most in-stock orders will ship by the next business day; however please allow up to 2 business days for us to ship your order. If this is not possible for some reason, we will notify you immediately.

Delivery Options

Most orders will be delivered within 1-3 business days after being ordered; however, please allow up to 8 business days for delivery.
Additional charges apply for Alaska and Hawaii.
Delivery is NOT available for P.O. Boxes except for Alaska and Hawaii.

Shipping to Alaska and Hawaii

Standard Delivery to these addresses is available for an extra charge of $20.00. Orders will be shipped via FedEx.

Shipping to P.O. Boxes, APO/FPO and International Addresses

Shipping to P.O. Boxes, APO/FPO and International addresses are not currently available as a standard option.

Tracking Your Package

We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from Your Account.